CONTACT of Burlington County
A clearer plan for a more accessible website.
A website audit covering hotline and contact links, accessibility, mobile performance, privacy, and security, with a prioritized plan for the CONTACT team.
- Project stage
- WEBSITE AUDIT · PROJECT COMPLETE
- Our work
- Website Audit · Accessibility Review · Mobile Performance · Action Plan
- Website
- View Current Website
CONTACT’s existing public website. This project covered an audit and recommendations.
The project
Srithan reviewed CONTACT of Burlington County’s existing website, focusing on the paths people use to find information and reach the organization.
The audit identified broken hotline and contact links, accessibility and mobile-performance issues, and opportunities to improve privacy and security. The findings were organized into a prioritized plan for the team to act on.
Our approach
Review essential contact paths
Examine hotline and contact links on important pages, documenting broken paths that could prevent visitors from reaching the organization.
Identify barriers for visitors
Review accessibility and mobile performance, highlighting issues that could make the website harder to use.
Make the next steps clear
Translate technical findings, including privacy and security recommendations, into a clear, prioritized action plan for the team.
What was delivered
- Hotline and contact-link audit findings
- Accessibility and mobile-performance findings
- Privacy and security recommendations
- A prioritized action plan
In their words
“Srithan delivered an outstanding, thorough audit of our website that gave us insight we simply did not have before. He uncovered broken hotline and contact links on our most important pages, identified accessibility and mobile performance issues that could prevent survivors from reaching us, and highlighted key privacy and security improvements. What impressed us most was his ability to translate a complex technical review into a clear, prioritized plan our team could put into action right away. His work reflects real professionalism, care, and an understanding of what matters to a mission-driven organization. I recommend Srithan without hesitation.”
View supporting project records
Client feedback records
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